TERMS OF SERVICE & AGREEMENT
Clear guidelines and transparent service terms for all residential and commercial tree care projects with Diligent Tree Service.
Terms of Service for Diligent Tree Service
Effective Date: October 10, 2026
Introduction: These terms and conditions outline the rules and regulations for the use of Diligent Tree Service's Website, located at https://calldiligent.com/, and our associated professional tree care and communication services.
By accessing this website or booking our services, you accept these terms and conditions in full. Do not continue to use Diligent Tree Service if you do not agree to all of the terms and conditions stated on this page.
1. Scope of Services
Diligent Tree Service provides professional tree removal, tree pruning, stump grinding, emergency storm cleanup, landscaping, and related property maintenance services primarily in Lake Havasu City, AZ. All services performed are subject to a mutual agreement, estimate approval, and these terms.
2. User Representations & Client Responsibilities
When booking services or interacting through our website and communication channels, you warrant that:
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You are at least 18 years of age and legally capable of entering into binding contracts.
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You are either the owner of the property where services are to be performed or have explicit authorization from the property owner.
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You will provide accurate, current, and complete information regarding property lines, underground utilities, and specific tree hazards.
3. Communications & AI Assistant Consent
By providing your phone number, email, or contact details, you expressly consent to receive communications from Diligent Tree Service, including phone calls, automated voice messages, text messages (SMS), and emails—regarding your estimates, service appointments, project status, and customer support facilitated through our business management and communication software (such as Jobber).
4. Quotations, Pricing, and Payments
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All quotes provided are based on initial visual assessments and descriptions. Additional fees may apply if hidden complications (such as internal tree rot, hidden roots, or utility interference) arise during execution.
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Payment terms are agreed upon prior to project commencement. Failure to pay on agreed terms may result in suspension of future services.
5. Limitation of Liability & Property Conditions
Diligent Tree Service exercises the highest standards of safety and professional execution for all tree care projects. However:
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We are not liable for damage to hidden underground facilities (such as unmarked irrigation lines, septic tanks, or private cables) if their locations were not disclosed prior to work.
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We are not responsible for pre-existing structural weaknesses on the property or lawn indentations caused by heavy machinery necessary for safe tree removal.
6. Changes to Terms
We reserve the right to revise these terms at any time. By continuing to use our website and services after changes are posted, you agree to be bound by the updated terms.
7. Contact Information
For any questions, concerns, or clarifications regarding these Terms of Service, please reach out to us directly through https://calldiligent.com/.